Customer Support - Innovation Management
SkipsoLabs is based in Los Angeles, Milan, and London. We are a tech company in the space of Open Innovation, Crowdsourcing and Ideation.
Ambitious, motivated, and passionate. Your role will be to help us manage and support key clients in the U.S.
You will have the opportunity to work alongside the management team and will have regular interactions with top clients. This is a great opportunity for anyone wanting to work at a fast moving tech company and looking for an exciting challenge. If that is you, please get in touch!
Some clients using SkipsoLabs:
What You’ll Be Doing:
- Managing key client accounts with responsibility for day to day customer support activities
- Providing first level support to end users of clients' online platforms
- Testing new platforms and functionality when released
- Setting up platforms for new clients
- Preparing and updating weekly reports with summary activity to be shared both internally and with clients
- Highly organized individual with the capability to prioritize tasks and the ability to work with shifting priorities and deadlines
- Strong attention to detail
- Excellent interpersonal and communication skills (Expert English language proficiency)
- Result-oriented, self-motivated, ability to work in a team and independently